Terms of Service

Article 1 (Application)

1. These Terms of Service ("these Terms") set out the conditions of use for the file-sharing service "FILE SHIPPER" ("the Service") provided by Iron Networks, Inc. ("we," "us," or "the Company"), and apply to the entire relationship between a user and us in connection with use of the Service.
2. Any individual notices, guidelines, or rules we post on the Service form part of these Terms.

Article 2 (Account Registration; Use by Minors)

1. Use of the Service requires account registration. Users must provide accurate, up-to-date information to us when registering.
2. Users are responsible for managing their account and authentication credentials, and may not lend, transfer, or share them with any third party under any circumstances.
3. A minor registering to use the Service must first obtain the prior consent of a legal representative (such as a parent). If we learn that a minor registered or used a paid plan without such consent, we may suspend or terminate the account, or restrict use of the paid plan, without prior notice.

Article 3 (Plans, Fees, and Measures Upon Late Payment)

1. The Service offers a free plan (Free) and paid plans (Business, Enterprise). The features and limits of each plan are as set out on the Service's pricing page.
2. Fees for paid plans are billed monthly and processed through our designated payment processor (Stripe). The timing, method, and cancellation terms for payment are as set out in the "Notice Under the Act on Specified Commercial Transactions."
3. A paid plan may be canceled at any time. Following cancellation, paid-plan features remain available until the end of the already-paid contract period; we do not issue prorated refunds for any unused portion of that period.
4. If a user is late in paying fees for a paid plan, we may charge late-payment damages at a rate of 14.6% per annum. We may also suspend all or part of the Service without prior notice until payment is confirmed.

Article 4 (Handling of Files and Secrecy of Communications)

1. Files a user uploads to the Service are automatically deleted from our servers once the configured retention period elapses.
2. To secure the safety of the system and prevent harm to third parties, the Service performs automated checks, such as virus scans, on uploaded files. A file in which a threat is detected is automatically quarantined or deleted and can no longer be downloaded.
3. No person at the Company directly views the content of a file. However, in cases with an objective, reasonable basis — such as a legally binding request or responding to unauthorized use — we may review metadata and automated-inspection logs to the extent necessary.
4. The user understands that the processing described in paragraphs 2 and 3 of this Article may constitute the confirmation, use, or restriction of the "secrecy of communications" under Article 4 of the Telecommunications Business Act, and expressly consents to such processing to the extent it falls within the purposes of providing the Service and securing its safety.
5. A file's recipient may download the file only after completing one-time-code authentication (identity verification) sent to the email address specified as the destination.

Article 5 (Copyright and License)

1. Copyright and other intellectual property rights in a file a user uploads remain with the user or the rightful rights holder who has licensed it to the user.
2. The user grants us a royalty-free, non-exclusive license to copy, store, automatically transmit to the public, and convert the format of an uploaded file, solely to the extent and for the duration necessary to provide the Service, secure its safety (such as virus scanning), and maintain the system.
3. The user represents and warrants to us that an uploaded file does not infringe any third party's intellectual property, privacy, reputation, or other rights.

Article 6 (Prohibited Conduct)

When using the Service, a user must not do any of the following.

• (1) Violate any law, court judgment or order, or public order and morals
• (2) Transmit or share malware or other harmful programs or scripts
• (3) Infringe a third party's intellectual property, privacy, reputation, or other rights or interests
• (4) Handle content related to the sexual exploitation or abuse of children (if discovered, we will report it to investigative authorities as required by law and immediately delete the data)
• (5) Impersonate us, another company, or a third party (including unauthorized use of a logo, brand name, or company name)
• (6) Place excessive load on the Service's network or servers, gain unauthorized access, or interfere with operation of the Service
• (7) Any other conduct we reasonably determine to be inappropriate

Article 7 (Exclusion of Antisocial Forces)

1. The user represents and warrants that they do not, and will not in the future, fall under the category of an organized crime group (bōryokudan), a member of one, a company affiliated with one, a racketeer, a group professing to pursue social or political causes for extortionate purposes, a specialized intelligent crime group, or any similar party (collectively, "Antisocial Forces"), and that they have no socially condemnable relationship with any Antisocial Forces.
2. If we discover that a user has breached the representation and warranty in the preceding paragraph, we may immediately terminate our contract with that user and delete their account without any prior demand.
3. Where a contract is terminated under the preceding paragraph, we bear no liability whatsoever for any damage the user thereby incurs.

Article 8 (Suspension of Use and Termination of Contract)

1. We may, without prior notice or demand, immediately quarantine files, disable share links, suspend use of the Service, or delete the account (terminate the contract) if a user falls under any of the following.
   • (1) A breach of Article 6 (Prohibited Conduct) or Article 7 (Exclusion of Antisocial Forces)
   • (2) Discovery of false information in the user's registration details
   • (3) Suspension of payments, insolvency, or the filing of a petition to commence bankruptcy, civil rehabilitation, or other insolvency proceedings
   • (4) Any other case where we reasonably determine that our relationship of trust with the user has broken down and the contract cannot reasonably continue
2. Where a user breaches any provision of these Terms other than as set out in the preceding paragraph, and fails to cure the breach within a reasonable period we specify after demanding correction, we may suspend use of the Service or delete the account.

Article 9 (Changes to, Suspension of, and Termination of the Service; Data Preservation)

1. We may temporarily suspend or change all or part of the Service without prior notice to users where necessary for system maintenance, in the event of a communication-line failure, force majeure such as a natural disaster, or any other unavoidable circumstance.
2. We may discontinue the Service for business or technical reasons. In that case, we will notify users in advance, at least 30 days before the discontinuation date, by posting on the Service or another appropriate method.
3. Where we discontinue the Service under the preceding paragraph, we will provide and guarantee a reasonable period and means, before the discontinuation date, for users to download (export) files they have uploaded themselves.

Article 10 (Disclaimer and Damages)

1. We make no warranty, express or implied, that the Service is fit for any particular purpose of a user, that it has any expected functionality, commercial value, accuracy, or usefulness, or that it is free of any defect, including with respect to security.
2. We bear no responsibility whatsoever for any transaction, communication, or dispute arising between users, or between a user and a third party.
3. Even where damage attributable to us is caused to a user, our liability for damages — regardless of whether the claim arises from breach of contract, tort, or any other cause — is limited to ordinary, direct damages actually incurred, and is capped at the amount set out below. This limitation and cap do not apply where the damage results from our willful misconduct or gross negligence.
   • (1) Paid-plan users: the total amount of fees the user paid us over the 12 months immediately preceding the month in which the damage occurred
   • (2) Free-plan users: ¥10,000
4. Notwithstanding item (2) of the preceding paragraph, where our limitation of liability to a free-plan user is determined to violate the Consumer Contract Act or another mandatory provision of law, our liability for damages is limited to the scope of ordinary, direct damages actually incurred by that user.

Article 11 (Changes to These Terms)

1. Pursuant to Article 548-4 of the Civil Code (Changes to Standard Terms and Conditions), we may change these Terms where either of the following applies.
   • (1) The change is in the general interest of users; or
   • (2) The change does not contravene the purpose of the contract, and is reasonable in light of the necessity for the change, the appropriateness of the content after the change, and other circumstances relating to the change.
2. When we change these Terms under the preceding paragraph, we will give notice — by posting on the Service, by email, or another appropriate method — of the fact of the change, its content, and its effective date, at least two weeks before that effective date.
3. If a user uses the Service on or after the effective date of the changed Terms, or does not take cancellation steps within the period we specify, the user is deemed to have agreed to the changed Terms.

Article 12 (Governing Law and Jurisdiction)

1. These Terms are governed by and construed in accordance with the laws of Japan.
2. Any dispute arising between a user and us regarding the Service or these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court or the Tokyo Summary Court, as the court of first instance, depending on the amount in dispute.